Policy

As a result of the Coronavirus’ impact on our nation and state and local health guidelines, we have taken actions to protect the safety of our fans, vendors and the stakeholders. A limited number of fans â€‹will be permitted to attend the Hollywood Casino 400 on October 18. While we're excited to welcome our fans back to the track, the Hollywood Casino 400 race weekend's support series events and race-day experiences have been impacted by our need to social distance and observe safety measures. 

Please see below for impacted experiences and ticket holder options for the October weekend. Requests are now closed for both weekends, and all customers have automatically received a credit for 120% of their purchase price into their Kansas Speedway account for the Spring weekend and the experiences listed below for the Fall weekend. For more information on the Spring event, please click here. 

October Weekend

Q: At what other tracks can I use the event credit?

Q: What do I need to do to get an event credit towards 2021 events?

Q. Can I get a refund instead of an event credit?

Q: Can I use my 120% credit towards my renewal?

Q: How will I receive my refund?

Q: I bought tickets through another source, can I still get an event credit or refund?

Q: Can I get an event credit for my campsite as well?

Q: How do I get a refund for the rest of my race weekend travel?

Q: Why haven't I received my tickets?

May Weekend